The Ugandan Jobline

• Manage Country CRES team and provide
  technical support as necessary.
• Implement the group/regional structure
  (known as the Target Operating Model, or TOM) adapted for country
  circumstances.
• Approve BAU operating costs within
  delegated authority.
• “Own” all premises issues in the country.

• Act as the main liaison between CRES and
  business units at country level in order to manage and lead real estate
  strategic planning.
• Contribute to the development of new
  business initiatives.
• Develop and agree country level service
  level agreements between CRES and the businesses.

• Drive the country real estate strategic
  planning for CRES to ensure the long term occupancy plans for our property
  portfolio are aligned with business direction.
• Implement portfolio management metrics
  that illustrate the financial performance of the property assets.
• Implement models to link business and real
  estate strategy to forecast supply and demand for space and developing
  master and strategic plans for utilisation and development potential of
  land and/or buildings with the bank’s property portfolio for the country.
• Undertake real estate due diligence
  reviews as and when required for potential new business acquisition.
• Implement property plans in alignment with
  agreed strategies.
• Assume overall responsibility for the
  effective implementation of the GPMS ensuring the capture of global
  property data country, address, type, use and tenure and populate costs
  across the country portfolio.
• Ensure all property insurance data is
  captured and accurately reported using the insurance module of GPMS
• Manage leases (and the associated risks)
  both where the bank is lessor and lessee. 
• Ensure all other databases are properly
  populated in a timely way such as the Transaction Tracking Report,
  “Boomerang” asset register, lifecycle replacement programme, space
  utilisation.

• Manage planned preventative maintenance in
  accordance with group standards.
• Manage a help desk and/or reactive
  maintenance.
• Evaluate country sourcing (procurement)
  strategies and agree with regional head.
• Manage CRES procurement and supply
  arrangements in cooperation with Global Sourcing.

• Ensure submission of country financial
  data by the due date.
• Clearly understand and manage the
  financial implications of country CRES activity and be able to explain to
  senior managers at country Manco and CRES regional levels.
• Identify ways to save costs without
  negatively effect the delivery of CRES services.
• Create and submit an annual budget
  including contributing a life-cycle replacement / capital expenditure
  plan.

• Develop the capabilities of the team
  including mentoring, training, replacing and hiring staff.
• Manage and improve team effectiveness and
  engagement.

• Ensure country team compliance with all
  group policies, procedures and standards
• Manage risk databases (such as Phoenix,
  ensuring risks are identified, logged, risk rated and action taken to
  mitigate).
• Ensure submission of data as required by
  region or group including but not limited to BEAS. EIMS, Environmental
  Footprint.
• Ensure management of Key Control Standards
  and Self Assessments.
• Ensure operational risks are highlighted
  and resolved at country level. 
• Be a Standing member of CORC.
• Review and ensure security management from
  “hard” issues such as CCTV and guarding to “soft” issues such as the
  presentation and behaviour of guards.
• Ensure proper business continuity
  management including criticality tiering, business impact assessment,
  continuity planning and testing.
• Ensure robust crisis management planning
  and take lead role (with CEO) in managing crises that may occur.
• Ensure country team compliance with all
  legislative requirements

• Manage all CRES operational activities in
  line with Group standards 
• Support the Business in optimal use of the
  Bank’s property portfolio (business alignment) 
• Act as first point of escalation for
  unmitigated risks
  Offer strategic direction and leadership to country CRES, ensuring first
  class customer care and value for money. 
• Ensure implementation of Operational risk
  management 
• Deliver property services in a cost
  efficient and effective way 
• Introduce industry best practice to the
  country CRES functions 
• Within the above ensure Country teams
  manage the Global Environmental and Health & Safety Programmes in the
  country.
• Ensure established objectives are
  achieved 
• Monitor property operational risks and
  manage the development of robust mitigation plans 
• Ensure delivery of Group property
  insurance reporting in line with Group Insurance specifications 
• Review and implement Group policies and
  procedures with local addenda as required. 
• In conjunction with regional portfolio
  manager create overall real estate strategies and plans for the business
  units and country. 
• Conduct portfolio analysis, development
  and execution of the global real estate strategic plan as it relates to
  the country.

• The prospective Standard Chartered
  employee should possess significant Real estates management experience
  gained in a “blue chip” corporate environment.
• Strategic thinker combined with a high
  degree of pragmatism.
• Excellent leadership skills and team
  management experience.
• Demonstrated track record of delivering
  excellence through their leadership and communication skills.
• Experience of successfully managing and
  delivering and delivering multiple services to internal and external
  stakeholders.
• Excellent interpersonal skills and the
  influence to deal with the broad spectrum of customers both within and
  outside the bank.
• Possess the ability to adapt proactively
  to customer requirements.
• Budgetary control and financial management
  experience.
• Skilled at swift problem identification,
  prevention and resolution.
• Using initiative to review continuously
  and improve services.

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