Several Umeme District Manager Career Opportunities

Organization: Umeme Limited
Duty Station: Kampala, Uganda
Reports to: Regional Manager
About Umeme:
Umeme
Limited is an Electricity Distribution Company listed on the Uganda and Nairobi
Securities Exchange, with Actis’ Infrastructure 2 fund as a majority investor.
Actis is a leading investor in the emerging markets, managing over US$4.8bn
worth of investment on behalf of more than 100 institutional investors,
including the Commonwealth Development Corporation (CDC), a UK Government owned
company.
Job Summary: The Umeme District Managers will mainly be responsible for the development and
management of District business operations in a safe and customer-centric
manner. The incumbents will also be overseeing effective implementation of the
operations elements of Umeme’s Annual Operating Plan (AOP) at the District
level as directed by the Regional Manager.
Key Duties and
Responsibilities: 
  • Offer leadership and
    overall management of resources at District level in order to deliver
    company agreed performance levels and targets.
  • Steer the District
    business operations to deliver Safety, Loss Reduction and collections
    targets for the agreed customer base.
  • Take charge of ensuring timely
    resolution of customer complaints.
  • Develop and support
    strategies for billing all energy consumed and collect all revenue
    accruing there from.
  • Create a culture of
    proactive customer service within the District.
  • Maximize sales revenue
    collection.
  • Ensure meter installation
    standards are adhered to in order to limit energy losses.
  • Enforce credit control
    procedures.
  • Work closely with the
    Engineering Department in order to ensure that power supply expectations
    are met.
  • Develop the annual
    operational budget for their District based on the AOP and monitor its
    implementation.
  • Work closely with other
    Umeme departments, particularly Engineering, to identify and resolve
    problems impacting service to customers.
  • Ensure optimal use and
    security of all company assets assigned to the District.
  • Offer management
    information with regard to monthly performance reporting, highlighting
    negative trends and recommending and /or implementing solutions.
  • Technically support
    effective implementation of new Umeme technology and processes in the
    District.
  • Work with the supervisor,
    the Regional Manager, to build and maintain a good relationship with all
    stakeholders.
  • Manage staff performance
    within the District and ensure maximum staff welfare.
Qualifications,
Skills and Experience: 
  • The ideal candidates must
    possess good Business Degrees or degrees in a related field or Electrical
    Engineering.
  • A minimum of five years’
    post qualification experience in a commercially driven organization with
    high standard business ethics.
  • High degree of honesty
    and personal integrity,
  • Possess the ability to
    understand commercially driven environments
  • Safety conscious
  • High team ethic
  • Excellent customer care
    skills,
  • Good Leadership skills
  • Excellent communication
    skills
  • Computer literacy skills and
    Knowledge of power system operations in an electricity distribution
    environment.
How to Apply:
All interested candidates should send their applications clearly detailing your
suitability for the position in terms of required qualifications and experience
to: recruit.hr@umeme.co.ug .
NB: Please DO NOT send
CVs. Please indicate your name and the job you are applying for in the subject
line.
Deadline: 1st April 2014 by 5:00p.m.

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