Job Title: Secure Logistics Manager – Courier
Services
Services
Organisation: G4S
Duty Station: Kampala, Uganda
Job Ref: G4S/EA/02/0001
About G4S:
G4S is the world’s leading global security and outsourcing group, which
specialises in outsourcing of business processes in sectors where security and
safety risks are considered a strategic threat. G4S strives to make a
difference by helping people to operate in safe and secure environments where
they can thrive and prosper and we believe this role can only grow in
importance.G4S is the largest employer on the London Stock Exchange, with
operations in more than 120 countries and over 620,000 employees.
specialises in outsourcing of business processes in sectors where security and
safety risks are considered a strategic threat. G4S strives to make a
difference by helping people to operate in safe and secure environments where
they can thrive and prosper and we believe this role can only grow in
importance.G4S is the largest employer on the London Stock Exchange, with
operations in more than 120 countries and over 620,000 employees.
Key Duties and
Responsibilities:
Responsibilities:
Role Responsibility:
- Effective management of the operational
services - Manage relationship between actual
results, budgets and forecasts - Initiate cost saving model and controls
- Gross Margin Management
- Direct Wage control / ER management
- Overheads control
- Contract profitability
- Ensuring that claims against the Company
are prevented or minimized through regular customer risk assessments. - Existing Revenue Growth
- Escalations are achieved
- Manage the Service line’s cash flow.
DSO management
CAPEX
- Effective management staff within Courier Service business unit
Effective Organization - Staff turnover analysis, proper allocation
of staff to positions and structure.
Development
- Succession Planning and Employment Equity
- Attendance of subordinates at scheduled
training interventions (WSP and ATR comparison), meeting of employment
equity goals, succession planning.
Leadership
Staff motivation levels
- Ensuring that performance assessments of
all subordinate employees are conducted, and corrective action implemented
where necessary. - Ensuring that acceptable standards of
behavior at work are maintained by all subordinate employees, as required
by G4S’s code of conduct and disciplinary code. - Ensuring that all disciplinary actions are
conducted in compliance with Company policies and procedures. - Effective management of operations Client retention and customer service
levels - Proportion of contracts lost
- Ensuring that all required formal customer
meeting are scheduled, attended and minuted. - Quality Management/Ops Process management
– adherence to quality standard - QA audit results and operational matrix
Shared Best Practice:
- Specific examples of implementation of BP
from other regions - Effective management of business
development function New business
development - Identifying new business opportunities in
the region’s sphere of operations, as well as in terms of growth of
business with existing customers, driven by the promotion of integrated
security solutions.
Competitors evaluations: Demonstrate a thorough understanding
of the competitor environment faced by the business unit.
of the competitor environment faced by the business unit.
Managing and shaping the external environment:
- Involvement in community and business
forums and general public profile - Development of sales strategy specific to
the region, through analysis of the unit’s business profile, products and
services available / required, existing customer base, resources and competitors. - Identification of potential new business
opportunities through consultation and cooperation with operational
management, planned prospecting, leads, cold calling, tender notices. - Arrange and conduct meetings with new and
existing business prospects, in conjunction with operational management
where appropriate, to market G4S integrated security solutions. - Conduct / arrange site surveys to identify
risks and develop appropriate solution to meet customer needs. - Prepare and submit sales proposals / tenders
to prospective customers. Where necessary, prepare and conduct sales
presentation. - In consultation with the ROD and Financial
Manager, ensure that annual contract escalations of existing customers are
finalized.
Qualifications, Skills and
Experience:
Experience:
- The Ideal G4S candidate should possess a University
Degree in Business Administration or related field - Hold a Valid Driver’s License
- At least four years’ experience in
courier/security management - Knowledge of the Ugandan security
legislation - Working knowledge of the G4S Operational
Policy and procedures - G4S HR Min. Standards, Policies and
procedures - Knowledge of the Health and Safety
legislation - Leadership ability and skills
- Managing
professionally - Conflict management skills
- Communication (Written and Verbal) skills
- Excellent negotiation skills
- Computer literacy skills
- Basic financial literacy skills
- Risk identification skills
- Highly change driven
- High customer orientation
- High awareness of the market environment
- Delivering strategy
How to Apply:
All suitably qualified candidates who desire to work with G4S in the
above mentioned portfolio should endeavour to visit the web link below and
click Apply now if convinced you have the job requirements.
above mentioned portfolio should endeavour to visit the web link below and
click Apply now if convinced you have the job requirements.
Deadline: March 10, 2014
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