The Ugandan Jobline

• Manage
  and sustain a portfolio of corporate customers under the umbrella of
  Global Development Organizations and or Public sector names, building long
  term relationships founded on efficient and reliable support for their
  business. This is achieved particularly through quick risk decisions and
  managing consistency and quality of operational service.
• The
  primary job objective is to maximize risk-adjusted portfolio contribution;
  and to grow the liability base of the Corporate bank.
• The
  incumbent will also be responsible for business development both with new
  customers and with existing customers where they are expected to increase
  “wallet share”.

• Maintain
  Relationship Account Plans for all customers in the portfolio such that
  contact with customers is prioritized.
• Carry
  out annual and if appropriate, interim reviews of customers borrowing
  facilities
• Conduct
  annual and if appropriate, interim reviews with non-borrowing customers
• Determine
  the key messages, e.g. agreed service standards, negotiated pricing,
  relationship team contact points and new product changes, deciding upon
  the most appropriate communication method
• Deal
  with and find adequate  solutions to
  customer complaints
• Determine
  the products that are most effective in meeting customers’ needs and be
  able to sell these at short notice both reactively and proactively.
• Research,
  create and follow up a target list for potential new business.

• Research,
  create and follow up on a target list for potential new business
• Help
  in the identification of priority customers using the Customer
  Relationship Planning templates to assess their present and potential
  contribution.
• Gather
  and collect all the required information that is needed to prepare and
  assess credit applications. Role holder will be expected to input certain
  key information such as judgmental information. (They will work with
  Associate Relationship Managers (ARMs) 
  and Corporate Credit Manager (CCM) resources to construct credit
  applications).
• Control
  and quality of the portfolio, using available triggers and adherence to
  Risk management guidelines and policies.

• The
  applicant should have extensive knowledge of the Bank’s products, services
  and policies.
• Possess
  a detailed knowledge of the Corporate set of products as well as a broad
  understanding of products available in Barclays Africa Group.
• For
  Complex products, will have a detailed knowledge of the requirements of
  the more sophisticated customers.
• Introduce
  the product and co-ordinate the introduction of the relevant Group product
  specialist.
• Possess
  extensive knowledge and understanding of policies and strategies within
  the country as they relate to the demands of the customer base.
• Possess
  a detailed understanding of Country and CBRM guidelines and credit risk
  policies.
• The
  job holders will be ACIB or equivalent (optional)
• Excellent
  relationship skills
• Credit
  Risk skills, (an added advantage especially for Public sector names)
• General
  Corporate skills
• Excellent
  communications skills

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