Organisation: Barclays Bank
Duty Station: Kampala, Uganda
Reports to: Branch Manager/ Sales Manager
About Barclays Africa:
Barclays Africa encompasses Barclays
Global Retail Banking, Corporate Banking, and Barclaycard operations in 10
countries organised in four geographic areas: North Africa (Egypt), East and
West Africa (Ghana, Tanzania, Uganda and Kenya), Southern Africa
(Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).
Global Retail Banking, Corporate Banking, and Barclaycard operations in 10
countries organised in four geographic areas: North Africa (Egypt), East and
West Africa (Ghana, Tanzania, Uganda and Kenya), Southern Africa
(Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).
Barclays Africa serves its 2.8m
customers through a network of 573 branches and service centres providing a
variety of traditional financial products including retail mortgages, current
and deposit accounts, commercial lending, unsecured lending, credit cards,
treasury and investments.
customers through a network of 573 branches and service centres providing a
variety of traditional financial products including retail mortgages, current
and deposit accounts, commercial lending, unsecured lending, credit cards,
treasury and investments.
Job Summary: The Barclays Bank Lead Generators – Telesales
will be required to achieve agreed sales targets in line with the business
objectives through pro-active selling of
Bank’s consume lending/ retail asset and credit card products.
will be required to achieve agreed sales targets in line with the business
objectives through pro-active selling of
Bank’s consume lending/ retail asset and credit card products.
Key Duties and Responsibilities:
1. Sales to Retail Customers with Operational
Rigour and Compliance with KYC Requirements (90%)
Rigour and Compliance with KYC Requirements (90%)
- Deliver
exceptional sales performance by identifying and meeting customer needs
through selling & cross selling of Bank’s consumer lending products
using the telephone. - Offer direct
“hands on” sales support (quality lead generation and effective follow up)
to generate and convert quality leads into sales. Using the telephone - Actively
participate in sales campaigns to meet specific targets. - Maintain
own sales performance statistics for management information usage. - Send completed
application forms of different products in line with Barclays Bank
policies and requirements and submit to Team Leader for review. - Check
correctness of each new account application, loan document, Barclaycard
application and all other customer documents. - Comply
with general Barclays Operational risk & Rigour requirements e.g.
Health & Safety standards and security of premises, KYC and anti-money
laundering regulations.
2. Provision of Customer Service
(5%): Refer to the appropriate department/
team leader any query for products outside his/her portfolio or queries with in
their products.
(5%): Refer to the appropriate department/
team leader any query for products outside his/her portfolio or queries with in
their products.
3. Contribute to the Development Of The Team And
Personal Development (5%)
Personal Development (5%)
- Share
knowledge and experience with other Lead Generator in the team. - Agree
annual performance objectives with the Team Leader, including specific
sales targets. - Pursue
continued improvement in personal development by participating in
development programmes and training - Perform
any other duties assigned by the supervisor.
Qualifications, Skills and Experience:
- The
prospective Barclays employee should hold a Diploma in a relevant course. - Prior competitor
product sales experience is preferred but not required - Excellent
oral communication - Good Networking
skills - Excellent
selling/influencing skills - Good
skills in Presentation - Good listening
skills
How to Apply:
If you feel challenged by any of the
above positions, and believe you can deliver on key deliverables as outlined
above, upload your application letter, current curriculum vitae and photocopies
of academic certificate to our recruitment website detail below:
above positions, and believe you can deliver on key deliverables as outlined
above, upload your application letter, current curriculum vitae and photocopies
of academic certificate to our recruitment website detail below:
Barclays is an equal opportunity
employer that recruits, develops and promotes people on merit, and rewards
outstanding performance, regardless of background and gender.
employer that recruits, develops and promotes people on merit, and rewards
outstanding performance, regardless of background and gender.
Deadline: 20th February,
2014
2014
For More Ugandan Jobs, Please
Visit https://www.theugandanjobline.com or find us on our facebook
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page https://www.facebook.com/UgandanJobline