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WaterAid NGO IT Jobs – Programme Coordinator Data Management and Information Technology
Organization: WaterAid in Uganda (WAU)
Duty
Station: Kampala, Uganda
Duty
Station: Kampala, Uganda
Reports to: Head of
Programme Effectiveness
Programme Effectiveness
About WAU:
WaterAid’s Vision is of a world where everyone has access to safe water
and sanitation. Our mission is to transform lives by improving access to safe
water, hygiene and sanitation in the world’s poorest communities, WaterAid
works with partners to maximize its impacts for policy change/influence.
and sanitation. Our mission is to transform lives by improving access to safe
water, hygiene and sanitation in the world’s poorest communities, WaterAid
works with partners to maximize its impacts for policy change/influence.
WaterAid works through supporting local organizations and government
authorities to design low cost sustainable projects using appropriate and
affordable technologies that can be managed by the community itself. WaterAid also seeks to influence the policy
change through government and other key international organizations to secure
and protect the right of poor people to safe, affordable water and sanitation
services.
authorities to design low cost sustainable projects using appropriate and
affordable technologies that can be managed by the community itself. WaterAid also seeks to influence the policy
change through government and other key international organizations to secure
and protect the right of poor people to safe, affordable water and sanitation
services.
Job Summary: The Programme
Coordinator Data Management and Information Technology will be responsible for
providing the planning, coordination, utilization and administration of the
organization databases, computer systems and networks. The job holder is
responsible for ensuring appropriate definition, organization, security,
integrity, operational efficiency, operational support, scheduling and
documentation of the databases. S/he establishes written guidelines for the overall
use and management of the WAU database management systems and provides support
to staff and partners ensure that they are followed. The job holder will monitor and maintain the
computer systems and networks of the organisation. This will involve installing
and configuring computer systems, diagnose hardware/software faults and solve
technical and applications problems. The job holder will also periodically
evaluate, appropriate IT technologies and support their implementation in line
with the global WA IT policy framework.
Coordinator Data Management and Information Technology will be responsible for
providing the planning, coordination, utilization and administration of the
organization databases, computer systems and networks. The job holder is
responsible for ensuring appropriate definition, organization, security,
integrity, operational efficiency, operational support, scheduling and
documentation of the databases. S/he establishes written guidelines for the overall
use and management of the WAU database management systems and provides support
to staff and partners ensure that they are followed. The job holder will monitor and maintain the
computer systems and networks of the organisation. This will involve installing
and configuring computer systems, diagnose hardware/software faults and solve
technical and applications problems. The job holder will also periodically
evaluate, appropriate IT technologies and support their implementation in line
with the global WA IT policy framework.
Key Duties and
Responsibilities:
Responsibilities:
1. Database Management:
- Periodically review and update the current
database management systems, ensure proper functioning, integrity and
security of the system. - Oversee and manage database expansion by
studying plans and requirements; advising senior management; implements
database design enhancements and structure changes. - Review/Develop system design document and
protocols or guidelines for data processing, orient and support staff and
partners in their usage - Provide technical support to non-technical
staff and enable them understand how to use the system properly. - Prepare timely reports and training
manuals for use by staff and partners. - Upgrades hardware and software by
assessing transaction processing and database production options - Maintains database performance by
troubleshooting problems, setting and enforcing standards and controls in
line with system requirements and legal regulations - Monitoring data entry by partners and
providing follow up monitoring and support - Provides support and works closely with
the Senior Programme Coordinator M&E and Programme Coordinator
Research and Documentation in the design, implementation, analysis of
information from baselines, evaluations, research, Post Implementation
Surveys and Data Audits using the system - Assigns and controls names used for the
various portions of data base to include, transaction codes, elements,
tables, records, schema and sub-schema. - Ensures the integrity of data base files
through the daily monitoring of database backups, logs, journals and
transaction statistics. - Supervises the proper distribution and
controlled replication of data across the organizations processors. - Implements database back-up and recovery
plans, and performs database recoveries and coordination with consultants
and service providers. - Create and maintain an appropriate
efficient system for sharing and use of information on shared networks - Prepares periodic reports on system
performance and problems. - Provides written and oral reporting to
management on request.
2. Computer Services & Maintenance:
- Install, test and maintain IT hardware and
software - Offer technical assistance to team
members, receive and ensure a timely response to provide technical support
and advice on IT related matters
3. WAU IT System:
- Assist in the development and support of
the Internet - Plan, implement and modify the structure
for the Intranet to support and solve the organisations business problems - Administer the Office Network systems
(LAN, WLAN) - Work with and supervise external service
providers and prepare reports on issues raised and performance for
management consideration - Maintain a master inventory spreadsheet of
all computer‐related equipment held by the organisation - Work closely with related IT personnel in
UK and other countries
4. System Security:
- Provide, maintain and update data security
and backup - Ensure system security measures are
adhered to
5. Training:
- Design and implement IT training programs
for WaterAid Uganda staff - Assess and develop training need for new
WaterAid Uganda staff - Train staff on the use of the WaterAid
Uganda intranet
6. Support Partner Organisation:
- Identify training programs for Partner
Organisation and implement when required - Assess partner IT needs and advise
accordingly - Provides support to partner DLGs set
up/manage and use existing WASH MIS systems (M4W) - Provided technical assistance and training
when required - Perform any other responsibilities, tasks
or activities as reasonably required. It is important to note that the
responsibilities may change to meet the evolving needs of WaterAid.
Qualifications, Skills and
Experience:
Experience:
- The applicant should hold a Bachelor’s
Degree from an accredited college or university with a major in Computer
Science, Information Systems, Business Administration, Engineering or a
closely related field with knowledge and experience in the following
areas: UNIX, WAN, LAN, Windows Server, Windows Desktop, Microsoft Office,
Microsoft SharePoint, Microsoft Exchange Server, Microsoft SQL Server. - Possess a minimum of five (5) years of systems analysis
and/or programming experience which includes at least two (2) years of
database management and administration experience. - Expertise in Windows and Vista
networks, active directory, TCP/IP
and Linux servers - Working knowledge of Microsoft operating
systems and software, HTML, PHP, MySQL and JavaScript - Detailed technical knowledge of PC
hardware maintenance. - Good understanding, knowledge and
experience with complex and web-based databases - Significant knowledge of and ability in
database programming techniques, such as application development,
maintenance, documentation, testing and debugging - Substantial ability to logically analyze
numerical and narrative data using data and process modeling methodologies
and tools. - Significant ability to work with a high
degree of accuracy in reviewing and processing complex data and maintain
detailed and accurate records - Good understanding and knowledge of and
ability to utilize current word processing, spreadsheet, database, e-mail
and Internet software. - Display confidence when dealing with
people, with well-developed written and verbal communication skills while
exhibiting excellent listening skills. - Show commitment to WaterAid’s Values and
working style that exhibits our leadership behaviours. - Possess the ability to investigate issues
and requirements, identify and prioritize and implement appropriate
solutions. - Ability to work in a flexible environment.
How to Apply:
All suitably qualified and interested with a desire to work with
WaterAid should endeavor to send their applications including a cover letter
and Curriculum Vitae (CV) to:
WaterAid should endeavor to send their applications including a cover letter
and Curriculum Vitae (CV) to:
The Head of Human Resources and Administration,
WaterAid Uganda, Plot 90 Luthuli Avenue Bugolobi,
P.O. Box 11759 Kampala, Uganda
WaterAid Uganda, Plot 90 Luthuli Avenue Bugolobi,
P.O. Box 11759 Kampala, Uganda
Email: wauganda@wateraid.org
NB: Interviews will begin
on 17th February, 2014. Please consider your application
unsuccessful if you haven’t heard from us by that time.
on 17th February, 2014. Please consider your application
unsuccessful if you haven’t heard from us by that time.
Deadline: 7th February, 2014
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