Job Title: Operations Manager
Organisation: Five Talents Uganda (FTU) Ltd
Duty
station: Kampala, Uganda
station: Kampala, Uganda
About FTU:
Five Talents
Uganda (FTU) Ltd. is an Anglican Christian Micro-enterprise Development
Institution affiliated with Five Talents International (FTI) with Five Talents
United Kingdom (FTUK) as Major Partner.
Uganda (FTU) Ltd. is an Anglican Christian Micro-enterprise Development
Institution affiliated with Five Talents International (FTI) with Five Talents
United Kingdom (FTUK) as Major Partner.
Job Summary: The Operations Manager will offer strategic management for FTU
operations while ensuring performance of the company portfolio.
operations while ensuring performance of the company portfolio.
Key Duties & Responsibilities:
·
Develop
strategic and operational plans, consistent with FTU’s mission and objectives,
to set the direction, targets and expectations of operational staff.
Develop
strategic and operational plans, consistent with FTU’s mission and objectives,
to set the direction, targets and expectations of operational staff.
·
Monitor
and report on the company performance, managing any risk and opportunities
identified on a timely basis, so as to ensure that the planned performance is
achieved.
Monitor
and report on the company performance, managing any risk and opportunities
identified on a timely basis, so as to ensure that the planned performance is
achieved.
·
Ensure
that FTU’s key performance indicators are raised and kept in line with microfinance
industry best practices.
Ensure
that FTU’s key performance indicators are raised and kept in line with microfinance
industry best practices.
·
Work
with the Board, Management and staff to develop and refine the policies and
procedures in place, ensuring they are adapted and improved to meet the needs
of FTU, its clients and its operations at all times.
Work
with the Board, Management and staff to develop and refine the policies and
procedures in place, ensuring they are adapted and improved to meet the needs
of FTU, its clients and its operations at all times.
·
Steer,
assess and train the branch managers and their teams, taking all opportunities
to improve the standards of professionalism, service, efficiency and work
quality.
Steer,
assess and train the branch managers and their teams, taking all opportunities
to improve the standards of professionalism, service, efficiency and work
quality.
·
Work
with the Finance and Administration Manager to maintain the smooth and
effective running of the portfolio management, ensuring FTU’s management
information needs are effectively met.
Work
with the Finance and Administration Manager to maintain the smooth and
effective running of the portfolio management, ensuring FTU’s management
information needs are effectively met.
·
Develop
and implement marketing plans and strategies for the company, building
awareness and demand for FTU’s products and services.
Develop
and implement marketing plans and strategies for the company, building
awareness and demand for FTU’s products and services.
·
Keep on
top of trends and issues in the Uganda Microfinance industry, applying such
knowledge through the development of FTU product range
Keep on
top of trends and issues in the Uganda Microfinance industry, applying such
knowledge through the development of FTU product range
·
Manage
the establishment of branch offices and services in newly identified markets;
establish effective operations and achievement of agreed growth plans.
Manage
the establishment of branch offices and services in newly identified markets;
establish effective operations and achievement of agreed growth plans.
·
Perform
any other assigned tasks.
Perform
any other assigned tasks.
Qualifications, Skills & Experience:
·
The
Operations Manager should possess a good university degree in business,
economics, finance or microfinance from a recognized university
The
Operations Manager should possess a good university degree in business,
economics, finance or microfinance from a recognized university
·
At least
three years’ work experience in a senior operations management position in the
financial services industry.
At least
three years’ work experience in a senior operations management position in the
financial services industry.
·
Additional
postgraduate qualifications in the above fields will be an added advantage. Knowledge,
skills and experience in managing microfinance operations
Additional
postgraduate qualifications in the above fields will be an added advantage. Knowledge,
skills and experience in managing microfinance operations
·
Broad understanding
of portfolio management techniques
Broad understanding
of portfolio management techniques
·
Strong
Human Resource Management and leadership skills
Strong
Human Resource Management and leadership skills
·
Excellent
understanding of microfinance best practices at local, regional and
international levels
Excellent
understanding of microfinance best practices at local, regional and
international levels
·
Capacity
to work independently in developing and implementing action plans guided by the
company’s business plans and strategies
Capacity
to work independently in developing and implementing action plans guided by the
company’s business plans and strategies
How to Apply:
All
Applications should have a detailed C.V and at least two references should
be submitted to the address below;
Applications should have a detailed C.V and at least two references should
be submitted to the address below;
The General
Manager, Five Talents Uganda Limited, Plot 351C Balintuma Road, Namirembe P.O.
Box 34653 Kampala, Uganda.
Manager, Five Talents Uganda Limited, Plot 351C Balintuma Road, Namirembe P.O.
Box 34653 Kampala, Uganda.
Deadline: 17th January, 2014.
NB: Only
shortlisted candidates will be contacted. Ladies are encouraged to
apply.
shortlisted candidates will be contacted. Ladies are encouraged to
apply.
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