The Ugandan Jobline

• Receive
  trade documents (Import LC’s, Export LC’s, Bills for Collection) from
  customers, relationship managers and branches.
• Lend
  a hand to customers to complete documentation or application forms when
  required.
• Verify
  documentation for workability and conduct signature verification.
• Undertake
  a count of all trade documents presented for negotiation against relevant
  schedules from customers or agent banks in respect of export and import
  letters of credit and foreign collections.
• Ensure
  that all documents have been received prior to registering the
  transactions.
• If
  documents are incomplete or do not fulfill workability requirements, call
  back customers to obtain the additional details or documents. Check
  compliance to UCP500.
• Check
  limits and availability of funds to cover the documents. For transaction
  above pre-determined limits, obtain authorisation from Relationship
  Managers for the transaction to proceed.
• Register
  the documents on e-Trade (Eximbills) by inputting core information.
• Release
  documents input by other Trade Officers that fall within the personal
  processing limit. Items above limit have to be referred to the Team
  Manager for release.
• Hand
  the document to the e-Trade Operator for scanning.
• Action
  dairy report entries assigned from Team Manager.

• Action
  advices received via e-Trade which comprise advices to customers in
  respect of payment against export trade transactions, request for payment
  instructions to cover import trade transactions, inward letters of credit
  and guarantees, documentation schedules to overseas banks and schedules
  for presentation of documents to customers.
• Follow
  up outstanding payments with customers.
• Review
  daily audit trails sent from International Processing Hub that all scanned
  documents have been received at IPH and acted upon in terms of the
  turnaround times contained in the SLA.
• Follow
  up on any exceptions raised.
• Print
  confirmations received on the e-Trade system and hand to the e-Trade
  Operator for despatch to customers.
• Endorse
  customer documents issued in the name of the bank together with a second
  Trade Officer.

• Receive
  applications from customers to establish bank guarantees and verify
  signatures against mandates held by the bank. Obtain signed indemnity form
  from the customer.
• Make
  certain that credit limits are available.
• Send
  guarantee wording to Legal department for approval of the wording of the
  guarantee.
• Prepare
  the guarantee and register on Eximbills (e-Trade).
• For
  foreign currency guarantees, check availability of funds with Treasury.
• Raise
  the entries for the cash securities and hand to a second Trade Officer for
  signature. In case the amount of the entry exceeds the signing limit, hand
  to the Team Manager for approval before sending to Voucher Processing for
  signature.
• Close
  expired guarantees by recovering expired guarantee original documentation
  from the customer and raising the entry to cancel the cash cover.
• For
  current running guarantees, raise entries for recovery of quarterly,
  half-yearly or annual commissions and fees.

• Receive queries from customers.
  Investigate queries locally or with IPH and respond to customers.
• Receive complaints from customers, log
  and process according the bank’s complaint management procedure. Hand
  written correspondence to the Team Manager for signature prior to despatch
  to the customer.
• Receive queries from IPH. Follow up with
  customers and revert to IPH.
• Receive queries from the Nostro
  Reconciliations team. Investigate and contact IPH for processing
  correcting entries.

• Conduct snapchecks on other team members
  work in the department as assigned by the Team Manager.
• On rotation, complete required
  regulatory returns and submit to the Team Manager for approval and
  submission.
• On request from the Team Manager, act as
  backup in case of absence.
• On rotation, control the physical
  storage of trade documentation together with the e-Trade Operator.

• Perform any other duties as assigned.

• The applicant should an Advanced Level
  certificate or equivalent with good pass in Mathematics and English.
• A minimum of two years experience in a
  foreign transaction environment.
• Good working knowledge of the relevant
  bank policies and procedures, including the Trade Operations Manual.
• Detailed working knowledge of Trade
  products and regulations covering the issuance and acceptance thereof.
• Detailed working knowledge of the
  Eximbills (E-Trade system).
• E-Trade Systems Training
• Trade Products, including Guarantees
• Discipline and Grievance management
  skills
• Performance Development skills
• Foundation Training in Banking
• KYC and Suspicious Transaction
  Monitoring
• Business Continuity Management
• Customer Service Revolution
• Fraud Prevention
• Achieving Market Leadership.
• Some experience working in a trade
  processing department will be highly preferred.

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