Technical Support Specialist Job at FreeBalance

  Finance Jobs in Uganda, Human Resources ( HR ) Jobs in Uganda, Uncategorized

Organization: FreeBalance
Duty Station: Kampala, Uganda
About FreeBalance:
FreeBalance is making a difference in the world. Software solutions
from FreeBalance help governments around the world achieve new levels of
accountability and transparency to accelerate country growth.  FreeBalance is a global provider of
software solutions for public financial management (PFM). PFM is an essential
part of the international development process. FreeBalance solutions support
government modernization, fiscal decentralization, and public finance reform
across all levels of government.
Job Summary: The Technical
Support Specialist will have the opportunity to contribute to our on-going
success by delivering quality and timely technical services during the
implementation of our products to our customers for all project deployments.
Drawing upon your product/database/solutions expertise, you will also support
the Operations and Sales teams by providing proposal support, and serve as a
subject matter expert for technical analysis and specification efforts.
Key Duties and Responsibilities:
  • Support the implementation
    of FreeBalance Government Accountability Software
  • Conduct business
    requirements reviews, prepare configuration design, and develop acceptance
    test plan
  • Train and mentor
    clients on the use of FreeBalance software in order to ensure
    self-sufficiency and sustainability
  • Build confidence in
    FreeBalance reputation in the market
  • Demonstrate a strong
    sense of global citizenship and willingness to engage in global
    initiatives at FreeBalance
  • Perform any other
    duties as required
Qualifications, Skills and Experience:
  • The ideal candidate
    will be a graduate from university specializing in Commerce, Finance
    and/or Human Resources
  • Demonstrate skills in
    working with public sector accounting concepts and procedures (cash,
    modified accrual, accrual and budgeting)
  • Demonstrate
    understanding and knowledge of Human Resource Management processes
  • Demonstrate experience
    with establishing financial/accounting policies and procedures
  • Previous experience
    with ERP systems and/or financial software (SAP, GP Dynamics, Oracle
    Financials, among others)
  • Strong analytical
    skills and proven ability to identify and resolve problems
  • Demonstrated
    experience working with customers resulting in a positive and ongoing
    relationship
  • Demonstrated
    experience in implementing and deploying software applications, gathering
    and documenting client’s requirements, particularly for the development
    and implementation of software applications
  • Ability to deliver
    effective training programs
  • Strong and effective
    interpersonal, communication and organizational skills
  • Ability to travel
    internationally as required.
How to Apply:
All those with a desire for this job should express interest by
applying online and sending a cover letter and resume, through: http://www.freebalance.com/company/job_application.html
Deadline:  31st October, 2013
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