Job
Title: Service Desk Analyst
Title: Service Desk Analyst
Organization: Wipro Technologies
Key
Duties and Responsibilities:
Duties and Responsibilities:
- The
applicant should possess a relevant university degree i.e. Computer
Science, Information Technology - Good
interpersonal and communication skills - Customer
service orientation and ability to work in a team - Excellent
Soft skill, Communications skills (Voice & Email) to handle global
customers - Strong
keyboard skills - Ability
to perform in adverse situations - Certified
professional on windows operating systems and networking - Troubleshooting
skills on desktop and shrink-wrapped applications (MS office, Adobe etc) - Knowledge
on active directory, domain controllers etc - Exposure
to password reset tools - Troubleshooting
experience using remote control tools
How
to Apply:
to Apply:
Please follow the
instructions as stated below as failure to do so could lead to
disqualification.
instructions as stated below as failure to do so could lead to
disqualification.
- Write
an Application letter and CV/Resume. - Merge
these two documents into one document in either word or PDF format. - Do
not attach or send any scanned documents. These are sometimes too large
for our inbox. - To
submit your application, please click “Apply
to Position“ - Only
successful candidates will be contacted. For all other inquiries please
contact our offices directly.
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