Job Title: Retail Sales Manager
Organization: Vivo Energy
Duty Station: Kampala,
Uganda
Uganda
Reports to: Retail &
Lubricants Manager
Lubricants Manager
About Vivo:
Vivo Energy is the company
behind the downstream Shell brand in Africa. We are here to offer
customers the very best of Shell’s products and services, including supply reliability,
technical expertise, and unmatched customer service, in the countries in which
we operate. In doing so, we have in place industry-leading health and safety
standards, and are committed to delivering Shell’s high-quality fuels and
lubricants in an environmentally and socially responsible manner.
behind the downstream Shell brand in Africa. We are here to offer
customers the very best of Shell’s products and services, including supply reliability,
technical expertise, and unmatched customer service, in the countries in which
we operate. In doing so, we have in place industry-leading health and safety
standards, and are committed to delivering Shell’s high-quality fuels and
lubricants in an environmentally and socially responsible manner.
Job Summary: The Retail
Sales manger will be responsible for;
Sales manger will be responsible for;
- Leading,
managing, coaching and developing a team of Area Business Managers and
Retailers, ensuring delivery of Vivo Energy’s Customer Commitment, and
overall Sales and Operations targets.
- Proactively
engage and manage Retailer relationships. Liaise with and provide feedback
to other Retail departments e.g. Marketing, Network, Ops Support etc. - Monitor
delivery of Customer Commitment, and compliance to site operations /
Health, Security, Safety & Environment standards.
Key Duties and Responsibilities:
- Primarily
develop (in consultation with the Retail Manager) and deliver the annual
Retail Sales plan and targets (i.e. volumes, margins, costs, market share,
BSP, etc) - Deliver
Vivo Energy’s Customer Commitment / Super Star Service programs as
required through achieving high standards of operational excellence at
Retail Sites.
Improve customer satisfaction through enhancement of people’s skills/competencies. - Achieve
and maintain industry leadership in customer satisfaction. - Continuously
Coach, support and develop Territory Managers in Retailer management. - Ensure
that Retailers have valid retailer agreements - Ensure
compliance with required Retail processes and procedures. - Develop
and maintain a strong HSSE culture within the Sales Team, and deliver
greed HSSE targets.
Qualifications, Skills and Experience:
- The
job holder should possess a bachelor’s degree in Business Administration,
Marketing, Engineering or related field. - A
minimum of four (4) years Sales experience. - Experience/Knowledge
of Oil Industry will be an added advantage
Excellent track record in leadership & coaching skills
How to Apply:
All suitably qualified and
interested applicants should apply by logging onto www.truenorthafrica.com, OR
send application letter and CV to email: [email protected].
interested applicants should apply by logging onto www.truenorthafrica.com, OR
send application letter and CV to email: [email protected].
NB:
Only emails received on stated email & website, within the allocated
timeframe, will be considered
Only emails received on stated email & website, within the allocated
timeframe, will be considered
Deadline: 11th October, 2013 BY 17:00 Hrs
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