Job Title: Customer Service Engineering Manager
Organization:
Umeme Limited
Organization:
Umeme Limited
REF: CTO 4
Reports to: Networks Asset
Manager
Reports to: Networks Asset
Manager
About Umeme:
Umeme Limited is
an Electricity Distribution Company listed on the Uganda and Nairobi Securities
Exchange, with Actis’ Infrastructure 2 fund as a majority investor. Actis is a
leading investor in the emerging markets, managing over US$4.8bn worth of
investment on behalf of more than 100 institutional investors, including the
Commonwealth Development Corporation (CDC), a UK Government owned company.
an Electricity Distribution Company listed on the Uganda and Nairobi Securities
Exchange, with Actis’ Infrastructure 2 fund as a majority investor. Actis is a
leading investor in the emerging markets, managing over US$4.8bn worth of
investment on behalf of more than 100 institutional investors, including the
Commonwealth Development Corporation (CDC), a UK Government owned company.
Job Summary: The Job holder will be
responsible for the delivery of Customer Engineering Services across the
organization
Key Duties and Responsibilities:
·
Managing
the Customer Services Engineering territory assigned including the Human,
Material, Financial and System resources available ,in a planned fashion
Managing
the Customer Services Engineering territory assigned including the Human,
Material, Financial and System resources available ,in a planned fashion
·
Managing
all resources with safety as a priority
Managing
all resources with safety as a priority
·
Reflecting
customer service , system improvement and technical loss reduction priorities,
in submissions to Maintenance, Networks Losses Planning and Design
Reflecting
customer service , system improvement and technical loss reduction priorities,
in submissions to Maintenance, Networks Losses Planning and Design
·
Contributing
to the design and delivery of planned maintenance programmes
Contributing
to the design and delivery of planned maintenance programmes
·
Managing
directly Planned and Unplanned outages in accordance with protocols
Managing
directly Planned and Unplanned outages in accordance with protocols
·
Specific
responsibility for “one stop “service to Key Accounts in area of control
Specific
responsibility for “one stop “service to Key Accounts in area of control
·
Contributing
to Departmental strategies and plans
Contributing
to Departmental strategies and plans
Qualifications, Skills and Experience:
- The
applicant should possess a degree in Electrical Engineering 5 (five) years
experience in industry.
Excellent communications skills both verbal and written - Good
report writing skills - IT
Literacy
Possess a capacity to see big picture while keeping sight of priorities - Capacity
to plan, contribute to plans and to deliver systematically avoiding crises - Ability
to interact with Customers and People at all levels with composure and
conviction
How to Apply:
All interested candidates should send their applications clearly detailing your
suitability for the position in terms of required qualifications and experience
to [email protected] .
All interested candidates should send their applications clearly detailing your
suitability for the position in terms of required qualifications and experience
to [email protected] .
NB: Please
DO NOT send CVs. Please indicate the job you are applying for in the subject
line.
DO NOT send CVs. Please indicate the job you are applying for in the subject
line.
Deadline: Monday 30th September, 2013 by
17:00
17:00
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