Job Title: Relationship Manager Cash Management Organisation: I&M Bank Uganda…
Barclays Bank Jobs – Head of Business Banking
Business Banking
Bank
Uganda
- Lead
a relationship team(s) covering a portfolio of Middle Market and Smaller
Corporates (i.e. Business Banking - Play
a key role in the Corporate Leadership Team, driving business performance
in the country - Carry
our performance management and coaching of members of the Business Banking
team To personally relationship manage a reduced portfolio of larger
Business Banking Corporate customers - The
primary objective of this role will be to maximise sustainable risk-adjusted
portfolio contribution on both an individual portfolio and aggregate team
basis
Key Duties & Responsibilities:
- Grow
the team’s portfolio profitability by identifying new and existing
customer potential including sales opportunities and new product promotion
initiatives - Formulate
business development strategies and objectives to meet changing market
needs - Monitor
conformance of team using new relationship development procedures - Periodically
monitor results of customer surveys against target service quality
standards - Monitor
levels of complaints and quality of handling - Proactively
research competitive threats/opportunities within the team’s market and
geographical area - Communicate
all key messages to customers including agreed service standards,
negotiated pricing, relationship team contact points (including
introductions to new personnel) and new product changes - Monitor
and ensure adherence to risk service standards
- Manage
performance of the team against key financial (risk-adjusted contribution)
sales, service and operational targets - Take
lead and manage and monitor implementation of change impacting the team
and arising from central and local Corporate change programmes - Consult
customer owners/managers on financial/credit issues and general business
practice/ideas - Develop
Customer Relationship. Plans for selected customers in portfolio - Work
closely with the Corporate Director in driving and delivering business
performance in the country
- Lead
the Corporate Managers using a team based management approach - Help
team members to identify strengths and weaknesses in their own skills and
attributes, review their self-development plans and ensure training and
development needs are accommodated - Coach
team members on relationship development, service quality and risk - Assess
managers performance against contract and input Performance Development
Reviews
- Excellent
relationship and interpersonal skills - Strong
selling and negotiation skills - Strong
Presentation Skills - Credit
Risk Skills - Leadership
and Team skills - A
detailed knowledge of the Core set of products - For
Complex products, will have a detailed knowledge of the requirements of
the more sophisticated customers - Good
understanding of policies and strategies within the country as they relate
to the demands of the customer base - A
detailed understanding of Country and Corporate Banking Relationship
Management (CBRM) guidelines and credit risk policies
How to Apply:
If you feel challenged by any
of the above positions, and believe you can deliver on key deliverables as
outlined above, upload your application letter, current curriculum vitae and
photocopies of academic certificate to our recruitment website detail below:
https://barclays.taleo.net/careersection/2/moresearch.ftl?lang=en_GB
Barclays is an equal
opportunity employer that recruits, develops and promotes people on merit, and
rewards outstanding performance, regardless of background and gender.
For queries contact us on
0417122453 or email: barclays.uganda@barclays.com
Deadline: 21st September, 2013
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