Job Title: Customer Service Engineer (13
Vacancies)
Vacancies)
Organization: Umeme Limited
REF: CTO 5
Reports to: Customer Services
Engineering Manager
Reports to: Customer Services
Engineering Manager
About Umeme:
Umeme Limited is
an Electricity Distribution Company listed on the Uganda and Nairobi Securities
Exchange, with Actis’ Infrastructure 2 fund as a majority investor. Actis is a
leading investor in the emerging markets, managing over US$4.8bn worth of
investment on behalf of more than 100 institutional investors, including the
Commonwealth Development Corporation (CDC), a UK Government owned company.
an Electricity Distribution Company listed on the Uganda and Nairobi Securities
Exchange, with Actis’ Infrastructure 2 fund as a majority investor. Actis is a
leading investor in the emerging markets, managing over US$4.8bn worth of
investment on behalf of more than 100 institutional investors, including the
Commonwealth Development Corporation (CDC), a UK Government owned company.
Job Summary: The Customer
Service Engineer will be responsible for the delivery of Engineering services
for all Customers.
Key Duties and Responsibilities:
- Systematic
management of all resources, People, Materials and Processes - Ensuring
customers are connected to target times and in a network efficacious
manner - Ensuring
Asset inspection programmes are delivered and recorded to time and quality - Delivering
customer responses, planned and unplanned in a systematic, efficient and
safe manner - Managing
Planned Maintenance programmes whether delivered by Umeme or by
Contractors - Managing
Planned and Unplanned outages in accordance with outage protocols - Delivery
of overall work planning and scheduling
Qualifications, Skills and Experience:
- The
applicant should possess a Degree in Electrical Engineering with 5 (five)
years experience in industry. - Excellent
communications skills both verbal and written - Ability
to systematically manage key resources, People, Contractors, Systems and
Materials - Ability
to plan and to deliver the plan - Ability
to communicate above and below - Motivated
by excellence especially with respect to Customer Service
How to Apply:
All interested candidates should send their applications clearly detailing your
suitability for the position in terms of required qualifications and experience
to [email protected] .
All interested candidates should send their applications clearly detailing your
suitability for the position in terms of required qualifications and experience
to [email protected] .
NB: Please
DO NOT send CVs. Please indicate the job you are applying for in the subject
line.
DO NOT send CVs. Please indicate the job you are applying for in the subject
line.
Deadline: Monday 30th September, 2013 by
17:00
17:00
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