Job
Title: Receptionist
Title: Receptionist
Organisation: Mercy Corps
Duty
Station: Kampala, Uganda
Station: Kampala, Uganda
About
Us:
Us:
Mercy Corps has been
operating in Uganda since 2006. It has and continues to implement programs in
Acholi and Karamoja sub regions. Mercy Corps is taking a community-led, market
driven approach to address poverty and food insecurity needs through
interventions that get to the root causes and contributing factors of economic
vulnerability. Donors include the United States Agency for International
Development (USAID), the European Commission (EC), United States Department of
Agriculture (USDA) and Swiss Development Cooperation (SDC).
operating in Uganda since 2006. It has and continues to implement programs in
Acholi and Karamoja sub regions. Mercy Corps is taking a community-led, market
driven approach to address poverty and food insecurity needs through
interventions that get to the root causes and contributing factors of economic
vulnerability. Donors include the United States Agency for International
Development (USAID), the European Commission (EC), United States Department of
Agriculture (USDA) and Swiss Development Cooperation (SDC).
Job
Summary: The
Receptionist will work within the logistics department of the operational
support structure, committed to provide reliable and compliant support to
program activities in order to achieve efficient service to program
beneficiaries. The receptionist is the first impression that Mercy
Corps’ visitors receive, and maintains communications and office areas in a way
that bring credit to Mercy Corps.
Summary: The
Receptionist will work within the logistics department of the operational
support structure, committed to provide reliable and compliant support to
program activities in order to achieve efficient service to program
beneficiaries. The receptionist is the first impression that Mercy
Corps’ visitors receive, and maintains communications and office areas in a way
that bring credit to Mercy Corps.
Key
Duties and Responsibilities:
Duties and Responsibilities:
·
Answer
all incoming telephone calls and direct to the proper person or department.
Answer
all incoming telephone calls and direct to the proper person or department.
·
Make
telephone calls as requested for staff.
Make
telephone calls as requested for staff.
·
Transfer
calls and announce visitors.
Transfer
calls and announce visitors.
·
Send
and receive faxes.
Send
and receive faxes.
·
Scan
documents as requested.
Scan
documents as requested.
·
Receive
all visitors, suppliers, etc.
Receive
all visitors, suppliers, etc.
·
Keep
sanity of the office premises; neat and clean (copier areas, reception office,
board room, etc).
Keep
sanity of the office premises; neat and clean (copier areas, reception office,
board room, etc).
·
Arrange
courier service.
Arrange
courier service.
·
Make
photocopies as needed.
Make
photocopies as needed.
·
Make
travel arrangements as needed.
Make
travel arrangements as needed.
·
Prepare
correspondence as needed.
Prepare
correspondence as needed.
·
Receive
and log in mail and distribute.
Receive
and log in mail and distribute.
·
Maintain
adequate inventories of office supplies, log distribution of supplies,
including responsibility for stock cards and inventory.
Maintain
adequate inventories of office supplies, log distribution of supplies,
including responsibility for stock cards and inventory.
·
Assist
Administrative Assistant as required.
Assist
Administrative Assistant as required.
·
Assist
staff with routine, administrative duties.
Assist
staff with routine, administrative duties.
·
Conduct
himself/herself both professionally and personally in such a manner as to bring
credit to Mercy Corps and to not jeopardize its humanitarian mission.
Conduct
himself/herself both professionally and personally in such a manner as to bring
credit to Mercy Corps and to not jeopardize its humanitarian mission.
·
Other
duties as assigned.
Other
duties as assigned.
Qualifications, Skills & Experience:
·
The
receptionist should hold a university degree in a relevant field is
required.
The
receptionist should hold a university degree in a relevant field is
required.
·
Experience
in administration (including human resource and office management systems).
Experience
in administration (including human resource and office management systems).
·
Fluency
in written and verbal English required.
Fluency
in written and verbal English required.
·
The
job holder must possess an attention to detail, ability to follow procedures,
meet deadlines, and work independently and cooperatively with team
members.
The
job holder must possess an attention to detail, ability to follow procedures,
meet deadlines, and work independently and cooperatively with team
members.
·
Good
computer literacy skills with knowledge of Microsoft word and
Excel.
Good
computer literacy skills with knowledge of Microsoft word and
Excel.
·
Able
to spend time in the field of various durations as needed.
Able
to spend time in the field of various durations as needed.
·
Ability
to resolve customer complaints and concerns.
Ability
to resolve customer complaints and concerns.
How
to Apply:
to Apply:
All possible job applicants
should send an application including a cover letter clearly stating your salary
expectations, CV (with 3 referees), and copies of academic qualifications/certificates
to: HR/Admin Manager, Kampala Head Office on Nsambya Estate Road, Plot 1102, Uganda. Please send e-mailed
applications to: [email protected]
or hand deliver it to the Head Office, Kampala, Uganda.
should send an application including a cover letter clearly stating your salary
expectations, CV (with 3 referees), and copies of academic qualifications/certificates
to: HR/Admin Manager, Kampala Head Office on Nsambya Estate Road, Plot 1102, Uganda. Please send e-mailed
applications to: [email protected]
or hand deliver it to the Head Office, Kampala, Uganda.
NB:
Only short-listed candidates will be contacted by Mercy Corps. Women encouraged
to apply.
Only short-listed candidates will be contacted by Mercy Corps. Women encouraged
to apply.
Deadline: 18th July, 2013
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