The Ugandan Jobline

• Defining
  technical solutions based upon the Customer requirement with Wipro MSA
  scope.
• Assessing
  server, storage and infrastructure sizing including capacity and
  performance.
• Problem
  & root cause identification of critical and reoccurring issues.
• Best
  practice implementation in UNIX domain.
• Defining
  data center hardware configurations to meet application requirements
  including servers, storage, data center networks, and load balancing and
  clustering services based upon according to architecture standards.
• Reviewing
  and evaluating current provided services, including monitoring, for
  service improvements. This activity will include updating event thresholds
  and turning event and incident correlation.
• Provide
  technical oversight and support teams by leading high level/impact
  incidents to drive to conclusion and add to root cause analysis. Also may
  be responsible for the development of resolutions for systemic issues.
• Establishing
  and maintaining a relationship with the client’s GM & CIO and
  technical leadership to understand the client’s technology landscape,
  business needs and direction.
• Working
  with IT teams to ensure application requirements are understood and
  translated to technical solutions. 
• Technical solutions should consider the
  operational support requirements to ensure they meet operational
  standards.

• Experience
  with integration of heterogeneous technology environments as well as
  maintaining operational management across coexistent multiple generations
  of technology in an enterprise data center environment
• Data
  Center Operational Support experience  7+years
• Ability
  to set direction and lead technical staff to design and deliver Service
  Improvement projects.
• Excellent
  written and oral communication skills to interface with Sr. Managers
• High
  level understanding of Unix/Linux/ Oracle Linux with operational support
  and architectural support with 7+ years’ experience
• Architectural
  and operational knowledge of Sun Solaris/ based systems, Solaris 10/11.
• Extensive
  knowledge in backup, restore, and archival technologies
• Shell
  scripting knowledge and Automation of repeated tasks using scripts.
• OS
  hardening & Implementation of security patches
• Managing
  Disk space, Processor Utilization, Network Utilization related to server.
• Implementing
  Hardware and Software RAID levels through Solaris Volume Manager /Linux
  LVM.
• ZFS
  volume management in Solaris. Experience in VERITAS Volume manager.
• Experience
  in Solaris Zones & LDOMs. Solaris/Linux Virtualization using P2V
  conversion.
• Patch
  management in Solaris/ Linux.
• Core
  Knowledge on hardware Sun Blades & M, T series servers/ Intel Blades
  servers.
• Processing
  and resolving support service requests & Evaluating and reporting
  system performance.
• Has
  experience developing and supporting Disaster Recovery architecture,
  strategies, and implementations.
• Experience
  in UNIX shell scripting and automation.
• IT
  Systems monitoring experience with Nagios, Solar Winds, Uptime and other
  monitoring tools.
• Proficiency
  in Service Management: ITIL Certification is mandatory
• Technically
  sound, able to understand the customer needs and project requirements
• Planning
  and Execution abilities. 

• All
  those interested should abide by these instructions else risk disqualification.

• Write
  an Application letter and CV/Resume.
• Merge
  these two documents into one document in either word or PDF format.
• Do
  not attach or send any scanned documents. These are sometimes too large
  for our inbox.
• Send
  an application, please click “Apply
  to Position” 
• Only
  successful candidates will be contacted. For all other inquiries please
  contact our offices directly.

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