Job
Title: Linux/UNIX L3 – SME
Title: Linux/UNIX L3 – SME
Organisation: Wipro Technologies
Duty
Station: Kampala, Uganda
Station: Kampala, Uganda
Key
Duties and Responsibilities:
Duties and Responsibilities:
- Defining
technical solutions based upon the Customer requirement with Wipro MSA
scope. - Assessing
server, storage and infrastructure sizing including capacity and
performance. - Problem
& root cause identification of critical and reoccurring issues. - Best
practice implementation in UNIX domain. - Defining
data center hardware configurations to meet application requirements
including servers, storage, data center networks, and load balancing and
clustering services based upon according to architecture standards. - Reviewing
and evaluating current provided services, including monitoring, for
service improvements. This activity will include updating event thresholds
and turning event and incident correlation. - Provide
technical oversight and support teams by leading high level/impact
incidents to drive to conclusion and add to root cause analysis. Also may
be responsible for the development of resolutions for systemic issues. - Establishing
and maintaining a relationship with the client’s GM & CIO and
technical leadership to understand the client’s technology landscape,
business needs and direction. - Working
with IT teams to ensure application requirements are understood and
translated to technical solutions. - Technical solutions should consider the
operational support requirements to ensure they meet operational
standards.
Qualifications,
Skills and Experience:
Skills and Experience:
- Experience
with integration of heterogeneous technology environments as well as
maintaining operational management across coexistent multiple generations
of technology in an enterprise data center environment - Data
Center Operational Support experience 7+years - Ability
to set direction and lead technical staff to design and deliver Service
Improvement projects. - Excellent
written and oral communication skills to interface with Sr. Managers - High
level understanding of Unix/Linux/ Oracle Linux with operational support
and architectural support with 7+ years’ experience - Architectural
and operational knowledge of Sun Solaris/ based systems, Solaris 10/11. - Extensive
knowledge in backup, restore, and archival technologies - Shell
scripting knowledge and Automation of repeated tasks using scripts. - OS
hardening & Implementation of security patches - Managing
Disk space, Processor Utilization, Network Utilization related to server. - Implementing
Hardware and Software RAID levels through Solaris Volume Manager /Linux
LVM. - ZFS
volume management in Solaris. Experience in VERITAS Volume manager. - Experience
in Solaris Zones & LDOMs. Solaris/Linux Virtualization using P2V
conversion. - Patch
management in Solaris/ Linux. - Core
Knowledge on hardware Sun Blades & M, T series servers/ Intel Blades
servers. - Processing
and resolving support service requests & Evaluating and reporting
system performance. - Has
experience developing and supporting Disaster Recovery architecture,
strategies, and implementations. - Experience
in UNIX shell scripting and automation. - IT
Systems monitoring experience with Nagios, Solar Winds, Uptime and other
monitoring tools. - Proficiency
in Service Management: ITIL Certification is mandatory - Technically
sound, able to understand the customer needs and project requirements - Planning
and Execution abilities.
How
to Apply:
to Apply:
- All
those interested should abide by these instructions else risk disqualification.
- Write
an Application letter and CV/Resume. - Merge
these two documents into one document in either word or PDF format. - Do
not attach or send any scanned documents. These are sometimes too large
for our inbox. - Send
an application, please click “Apply
to Position” - Only
successful candidates will be contacted. For all other inquiries please
contact our offices directly.
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