Job Title: Information Technology and Systems
Manager
Manager
Organisation: NFT Consult
Duty Station: Kampala,
Uganda
Uganda
Job Summary: The Information
Technology and Systems Manager must be an experienced with technical expertise
coupled with an understanding of business and management principles. He/she
reports to the Chief Executive Officer and manages and provides hardware and
software installation, maintenance, training and consultation, and makes
recommendations about future planning and development of resources. Providing
these services in an effective and efficient manner ensures maximum access to
and implementation of technology services and resources. He/she will also be responsible
for the computer systems within the company, leading the IT team (in charge of
the programmers and technicians), project management, overseeing installations,
ensuring backup systems operate effectively, managing the phone systems,
purchasing hardware and software, providing the ICT technology infrastructures
for all 6 countries in which NFT Consult exists and contributing to
organizational policy regarding quality standards and strategic planning.
Technology and Systems Manager must be an experienced with technical expertise
coupled with an understanding of business and management principles. He/she
reports to the Chief Executive Officer and manages and provides hardware and
software installation, maintenance, training and consultation, and makes
recommendations about future planning and development of resources. Providing
these services in an effective and efficient manner ensures maximum access to
and implementation of technology services and resources. He/she will also be responsible
for the computer systems within the company, leading the IT team (in charge of
the programmers and technicians), project management, overseeing installations,
ensuring backup systems operate effectively, managing the phone systems,
purchasing hardware and software, providing the ICT technology infrastructures
for all 6 countries in which NFT Consult exists and contributing to
organizational policy regarding quality standards and strategic planning.
Key Performance Areas:
- Evaluate user needs and system
functionality and ensure that ICT facilities meet these needs; - Research and install new systems;
- Plan, develop, and implement the ICT
budget, obtain competitive prices from suppliers, to ensure cost
effectiveness; - Schedule upgrades and security backups of
hardware and software systems; - Ensure the smooth running of all ICT
systems, including anti-virus software, print services and email
provision; - Ensure that software licensing laws are
adhered to; - Provide secure access to the network for
remote users; - Ensure the security of data from internal
and external attack; - Provide users with appropriate support and
advice; - Manage crisis situations, which may
involve complex technical hardware or software problems; - Mentor and train new ICT staff;
Key Duties and Responsibilities:
1. Manage information
technology and computer systems:
technology and computer systems:
- Plan, organize, direct, control and
evaluate the operations of information systems - Develop and implement policies and
procedures for computer systems operations and development - Meet with managers to discuss system
requirements, specifications, costs and timelines - Control the computer systems budgets and
expenditures
2. Ensure technology is accessible
and equipped with current hardware and software
and equipped with current hardware and software
- Be familiar with all hardware and software
and network operating system - Troubleshoot hardware, software and
network operating systems - Provide orientation to new users of
existing technology - Train staff about potential uses of
existing technology - Maintain current and accurate inventory of
technology hardware, software and resources
3. Monitor and maintain
technology to ensure maximum access
technology to ensure maximum access
- Troubleshoot all technology issues
- Maintain log and/or list of required
repairs and maintenance - Make recommendations about purchase of
technology resources - Research current and potential resources
and services - Provide network access to all staff
- Monitor security of all technology
- Advise staff of security breach and/or
change in password or security status
4. Perform other related
duties as required during working hours
duties as required during working hours
Qualifications, Skills, and
Experience:
Experience:
- The job holder should possess a Bachelor’s
degree in Information technology, Computer Science or related field. - Computer hardware and software systems and
programs - Computer networks, network administration
and network installation - Technical problem-solving and
troubleshooting - Computer viruses and security
- Experience with Open Source would be an added
advantage - E-mail and internet programs
Personal Competencies:
- Management and supervisory skills
- Ability to install and administer computer
hardware, software and networks - Team building skills, analytical and
problem solving skills - Decision making skills
- Effective verbal, presentation and
listening communications skills - Good written communications skills
- Computer skills including the ability to
operate computerized accounting, spreadsheet, word-processing, graphics
and website development programs at a highly proficient level - Stress management skills
- Time management skills
- Action orientated, honest and trustworthy,
Possess cultural awareness and sensitivity, flexibility.
How to Apply:
Please abide by these instructions else you may be bound to disqualification.
- Write an Application letter and CV/Resume.
- Merge these two documents into one
document in either word or PDF format. - Please do not attach or send any scanned
documents. These are sometimes too large for our inbox. - Send your application, please click “Apply
to Position” - Only successful candidates will be
contacted. For all other inquiries please contact our offices directly
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