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Telecom Jobs – Head-Direct Sales at Smile Communications
Job
Title: Head-Direct Sales
Title: Head-Direct Sales
Organisation:
Smile Communications (U)
Ltd
Smile Communications (U)
Ltd
Reports
to: Head of
Distribution & Sales
to: Head of
Distribution & Sales
About
Smile:
Smile:
Our client Smile
Communications (U) Ltd is bringing about an internet revolution to Uganda with
the introduction of its 4G LTE super-fast, high quality and reliable internet
access services. Smile is the only ISP in Uganda and only the 3rd in Africa
offering 4G LTE and is looking for a number of highly experienced, talented and
committed individuals to join their team. Smile is an equal opportunity
employer.
Communications (U) Ltd is bringing about an internet revolution to Uganda with
the introduction of its 4G LTE super-fast, high quality and reliable internet
access services. Smile is the only ISP in Uganda and only the 3rd in Africa
offering 4G LTE and is looking for a number of highly experienced, talented and
committed individuals to join their team. Smile is an equal opportunity
employer.
Job
Summary: This role will
be responsible for proactively and systematically developing new direct sales
business by managing, developing and mentoring the direct sales teams’
performance to achieve set growth plans and sales targets.
Summary: This role will
be responsible for proactively and systematically developing new direct sales
business by managing, developing and mentoring the direct sales teams’
performance to achieve set growth plans and sales targets.
Key
Duties and Responsibilities:
Duties and Responsibilities:
- Provide
leadership, direction and development to all aspects of the Smile direct
sales teams incl. Corporate Sales. - Participate
in the development of sales processes, monitor adherence to sales
processes and recommend changes to any inconsistencies that may hinder
sales within the direct sales channel. - Implement
direct sales strategies/ plans and accurately and proactively manage
revenue sales forecasts. - Coordinate
sales forecasting, planning and budgeting processes for all direct sales
teams. - Collate
and ensure timely submission of sales reports and other intelligence
essential to the sales organization. - Manage
the Smile direct sales operations and support including: target setting
and route plans for the direct sales teams, reporting, inventory and
logistics, commissions and incentive schemes, processes, governance,
training, sales promotions/activities in liaison with the relevant
departments. - Motivate
and manage direct sales partners to exceed sales objectives by
continuously striving to minimize conflict, provide education of the Smile
value proposition, merchandising support and identifying sales
opportunities. - Keep
up to date with market trends, competition and new products and make
appropriate recommendations to drive sales and revenue generation. - Contribute
to the development of sales campaigns and collateral material and how it
can be applied across the direct sales channels. - Provide
a single point of contact for direction regarding product information,
pricing and technical support. - Ensure
superior customer service in line with Smile’s brand promise throughout
all Smile direct sales channels. - Co-ordinate
with other functions to efficiently and effectively execute direct sales
channel development and management. Ensure goals and plans are effectively
communicated, understood and applied. - Provide
any other ad-hoc duties assigned to you from time to time by the Head of
Distribution & Sales or any other person appointed by the Company for
this purpose.
Key
Performance Indicators (KPIs):
Performance Indicators (KPIs):
- OPCO
Direct Sales Force customer (gross and net ads) and revenue targets. - Optimal
Smile direct sales channel presence throughout Smile’s coverage area. - Effective
and efficient logistics network. - Effective
management of key local direct sales partners. - Superior
level of customer services in line with the Smile brand promise. - Efficient
allocation of resources, support and training. - Compliance
to Smile sales and cash handling processes
Qualifications,
Skills & Experience:
Skills & Experience:
- Degree
in Business, Marketing, Sales or other business related degree. - At
least 5 years’ experience in distribution and sales to the consumer market
with at least 3 years and senior management level. - Operational
sales experience indirect sales channels, distribution, logistics and
marketing. - Experience
in Telecom or industry will be of added advantage. - Strong
sales and distribution background. - Strong
leadership, communication and project management skills. - Strong
organizational skills with superior attention to detail. - Excellent
analytical and problem solving skills with process focus/mindset. - Proven
ability to manage multiple priorities simultaneously. - Demonstrated
influencing and negotiation skills. - Strong
self-starter and able to drive initiatives independently. - Accustomed
to field based rather than office based role. - Flexible
to work long hours and weekends with occasional in country travel.
How
to Apply:
to Apply:
Please follow the
instructions as stated below as failure to do so could lead to
disqualification.
instructions as stated below as failure to do so could lead to
disqualification.
- Write
an Application letter and CV/Resume. - Merge
these two documents into one document in either word or PDF format. - Do
not attach or send any scanned documents. These are sometimes too large
for our inbox. - Include
the job title and/or reference number in the subject line of the email
address and send your application by email to smilejobs@nftconsult.com
- Only
successful candidates will be contacted. For all other inquiries please
contact our offices directly.
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