The Ugandan Jobline

• Applications design and specifications gathering, including gathering customer requirements, defining application features, and turning them into technical specifications for use by the development team.
• Quality assurance and testing to ensure the highest quality and usability of Applab’s applications and to optimize the user experience. This will involve running pre-release user acceptance tests and sign offs, creating and maintaining test plans for the different Applab applications and systems, reporting and filing bugs, issues or failed tests and signing off releases.
• The Engineer will also help to facilitate aspects of the user experience design lifecycle including definition of organizational and user needs, recommending user experience improvements, collaborating with the User Experience Designer, developing and running usability studies, application prototyping and ethnographic research.

• Application Design and Specifications gathering
• Gather, understand and relay customer requirements
• Define application features
• Develop technical specifications and documentation
• Quality assurance and application testing
• Test and certify all applications prior to introduction to customers
• Solicit and collect feedback from staff, partners and other stakeholders  to gather improvement requests and feature and content needs for continued app development
• Upgrade and modify application designs as dictated by user preferences and feedback
• Develop and maintain application test plans
• Report and file any failed tests and discovered bugs
• Usability and user experience design
• Understand and articulate end user, partner and organizational needs through personas, scenarios and requirements documents in collaboration with the User Experience Designer (UXD)
• Assist in the conducting of regular user experience reviews of mobile and web applications and identify and describe opportunities to improve the systems to better meet user needs
• Support the UXD in creating user interface design illustrations and specifications for new features or design improvements
• Run application prototyping exercises, usability studies and ethnographic research
• Plan, execute and analyze usability testing activities
• Application reporting and analysis
• Provide regular updates on application usage and user feedback
• Assist in the delivery of monthly application scorecard reflecting performance, feedback, learning, challenges and other relevant details about each application
• Assist in the implementation of internal quality controls on design and applications.
• Abide by and perform to the best of his abilities all functions, duties and responsibilities to be assigned by the organisation in due course;
• Comply with the orders and instructions given from time to time by the organisation through its authorized representatives;
• Shall not disclose any confidential information in respect of the affairs of the organisation to any unauthorized person;
• Perform any other administrative or non-administrative duties as assigned by any representative of the organisation from time to time either through direct written order or by oral assignment.

• Bachelor’s degree in IT, Software Development, Engineering, Usability Engineering, User Experience Engineering, or related field.
• At least 2 years of relevant professional experience including quantitative analysis responsibilities and quality assurance experience
• Experience in information and communication technology (ICTs) preferred
• Deep commitment to eradication of poverty and alignment with Grameen Foundation’s mission
• Strong customer focus and communication skills, both verbal and written
• Strong attention to detail and ability to assure high quality of deliverables and processes
• Experience with technical and database design processes and tools
• Good project management skills and experience and the ability to manage multiple projects and initiatives simultaneously
• Understanding of the user centered design process, usability evaluation techniques and methodologies
• Extreme attention to detail preferably with experience in mobile phone application design and/or development
• Understanding of GSM and telecommunication technologies including SMS, USSD, various mobile phone platforms, operating systems and their capabilities
• Working knowledge of the software development processes, and various technologies including latest web technologies, general knowledge of programming languages, algorithms, source control and common software development tools
• Belief in the potential to leverage information and communication technology (ICTs) for the benefit of small holder farmers –with practical experience.
• Fluent in oral and written English

• Write an Application letter and CV/Resume.
• Merge these two documents into one document in either MS Word or PDF format.
• Do not attach or send any scanned documents. These are sometimes too large for our inbox.
• Include the job title and/or reference number in the subject line of the email address   and send your application by email to grameenjobs@nftconsult.com
• Only successful candidates will be contacted. For all other inquiries please contact our offices directly.

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