The mission of the Infectious Diseases Institute (IDI) is to build capacity of health systems in Africa for the delivery of sustainable, high quality care and prevention of HIV/AIDS and related infectious diseases through training, research, and advanced clinical services. IDI has five operational areas through which it works to achieve its mission: Prevention, Care and Treatment; Training, Research and Laboratory services (provided through a partnership with the Makerere University-John Hopkins University Core Lab) and Outreach.
- Prepare draft policies, procedures and guidelines for senior management consideration and approval; and implement approved policies;
- Develop operating and maintenance schedules and procedures that ensure high quality standards, continuity of service and cost-effective operation
- Develop an Environment, Health & Safety Plan for IDI;
- In conjunction with the DFA, develop management reports for monitoring adherence to quality standards, reliability and cost-effectiveness of operating procedures;
- Recommend refinements, revisions and additions to policies, procedures and guidelines for more effective operations.
- In conjunction with the DFA develop annual operating budgets and a five year capital / replacement budget;
- In conjunction with the DFA develop a long term Facilities Plan;
- Monitor monthly expenses against budget, and provide a monthly analysis of significant variances.
- With senior management and architects, review plans for renovations and new construction, and propose concept and design improvements;
- With DFA, architects and legal counsel, where appropriate, monitor new construction and renovations to ensure that IDI receives timely completion and value for money;
- Maintain a register of all service contracts for machinery, equipment and facilities maintenance.
- Identify service requirements and determine the most economical means to achieve service objectives;
- In conjunction with the DFA and Procurement Officer review and negotiate service contracts;
- Monitor the performance of service providers and implement corrective actions when service standards are below expectations;
- Assess operational and facility requirements for core programs and grant activities, and recommend improvements that anticipate new demands.
- Manage all systems and service arrangements for incoming/outgoing mail, messenger services and deliveries, photocopying, equipment service, security, and others;
- Coordinate with Procurement Officer for receipt of international shipments, including shipment and customs clearance;
- Evaluate requirements for office equipment. Manage the maintenance, repair and requisitioning of office equipment;
- Evaluate office services and recommend ways in which they can be more efficiently and effectively delivered.
- Lead the development and implementation of building maintenance programs and guidelines for new and existing facilities;
- Motivate operations staff to strive for excellence in maintenance standards and customer service;
- Periodically evaluate the cost-effectiveness of direct employment or service contracting for facilities maintenance;
- Assist program departments with requirements (room set-ups, access, supplies) for routine and special events
- With support from security professionals develop, document and lead the implementation of security, evacuation and emergency procedures;
- Periodically evaluate the cost-effectiveness of service contracts for security services;
- In conjunction with DFA forecast transportation demands; manage the acquisition, insurance and licensing of IDI vehicles; and manage the selection of alternative local transport;
- Establish a fleet management system; including the procedures, records and controls to ensure the appropriate and cost-effective maintenance and use of IDI fleet vehicles;
- Analyze motor vehicle usage to detect inappropriate use or maintenance, and take corrective actions;
- Motivate Drivers to maintain professional standards of service and safety;
- Ten years of senior experience in Operations Management, ideally in the NGO or private sector;
- Master’s degree in a relevant field (for example MBA or engineering);
- Experience in project management of engineering works or management of large, multi-site facilities would be a significant advantage;
- Demonstrated ability to direct and motivate a diverse and talented workforce.
- Proven ability to motivate staff to high levels of achievement;
- Attention to detail and commitment to high quality standards;
- High ethical standards and commitment to achieving value for money for the organization;
- Ability to prioritize and supervise multiple conflicting tasks and demands;
- Ability to anticipate issues and develop proactive solutions;
- Good oral and written communication skills;
- Knowledge of procurement procedures and good negotiation skills;
- Ability to supervise service contractors to ensure quality service and value for money;
- Proficiency in the use of spreadsheet, word-processing, e-mail, project management and CAD software;
- Practical knowledge of service and repair requirements for machinery, equipment and vehicles
The Manager, Human Resources
Infectious Diseases Institute
P. O. Box 22418, Kampala. [email protected]
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