Job Title: Information Technology Officer
Organisation: The African Development Bank
Grade: LP-6
Reference Number: ADB/13/023
Department/Division: Information Technology Department/Uganda Field Office (UGFO)
Supervisor’s Title: Resident Representative, UGFO
Job Summary: The principal activities of the Infrastructure and Telecommunication Division (CIMM.2) are to ensure that the infrastructure and telecommunication systems of the Bank fit the needs of the Institution and function in an efficient and cost effective manner.
Key Duties & Responsibilities:
Under the general supervision of the Director CIMM, the incumbent will be responsible for managing the Bank’s telecommunication infrastructure, multi-user network and messaging systems in the Field Office (FO). He will be required to run the telecommunications and network operations in the Bank’s private network as well as provide day to day support to staff on the use of the Bank’s business applications. The incumbent will perform the following duties:
· Manage the Bank’s unified telecommunication services pertaining to voice, data transmission and video
· Ensure connectivity to all corporate applications by proactive and efficient management of the LAN/WAN multi-user environment
· Implement systems configurations as approved in the Bank’s change management processes
· Install, configure, and support bank standard hardware and software, including desktops PCs, laptops, printers scanners and other relevant peripherals
· Monitor the Bank’s VSAT and fiber optic networks and liaise with service providers to ensure uninterrupted services
· Administer the information systems in the Field Office including routine housekeeping, troubleshooting, maintenance and upgrades
· Provide technical support to FO staff on incidents on available hardware, software and network services
· Facilitate preparation for, and conduct of videoconference sessions
· Play a key role in incident management process, including working with together with other engineers from HQ
· Be responsible for vendor contract management in the FO including enforcement of SLAs
· Assume responsibility for IT asset management in FO and the completeness of the inventory in SAP
· Liaise with the FO coordinator at the HQ for all ICT related issues and prepare weekly report
· Assist the Resident Representative and EARC Director in determining training needs, equipment requirements and specifications
· IT Officer to ensure backup of the office data systems as necessary according to Bank policy.
Qualifications, Skills & Experience:
· At least a master degree in Computer Science, Information Systems, or equivalent degree in Engineering or closely related disciplines
· Minimum of 4 years of relevant professional experience in ICT gained with similar multinational organization of major private or public institutions
· Proficiency in networking and communication technologies: TCP/IP networks, WAN protocols, wiring and cabling, and network management solutions
· Knowledge and experience of VSAT and IPBX technologies
· Knowledge and experience of large IT infrastructure components (server, storage and network
· Knowledge or familiarity/exposure with/to Windows, Unix and Linux environments
· Experience and/or knowledge with QoS implementation, VoIP, WAN switching and routing, load-balancing and application-delivery solutions
· Strong analytical skills associated to capacity to solve problems
· Excellent interpersonal skills, as well as ability to work under pressure, meeting competing deadlines
· Strong interpersonal skills; and strong analytical ability and supervisory skills
· Strong teamwork skills
· Ability to communicate in English and/or French or good working knowledge for other language.
Terms and Conditions of employment
The Bank offers a fixed term contract of three (03) years with the possibility of renewal depending on the employee’s performance.
The African Development Bank offers equal access to employment and female candidates are strongly encouraged to apply.
How to Apply:
Only applicants who fully meet the Bank’s requirements and who are being considered for interview will be contacted. Vacancy Notices and ADB Personal History Forms are available from the Bank’s website.
Detailed Curriculum Vitae showing date of birth and nationality are requested.
Detailed Curriculum Vitae showing date of birth and nationality are requested.
NB: Only Applicants who are nationals of uganda or those who already have the right to live and work in Uganda will be considered for this position. The African development bank does not support candidates’ applications for work permits and relocation.
Deadline: 28th February 2013.
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