Job Objectives:
· To support his/her own Sales Executive in parts of the sales processes
· To engage with the customer on an ongoing basis to ensure successful relationship maintenance
· To identify new opportunities through ongoing customer dialogue
· Responsible for maintaining frequent phone/email communication, managing contract to container delivery logistics
· In case there is no Inside Sales, responsible for managing and growing existing, smaller accounts
Duties and Responsibilities:
Pre-sales activities:
Pre-sales activities:
· Assist sales executive in managing account plan and new customers’ pipeline
· Provide research support to sales executive
Sales activities:
· Handle existing customer requests in absence of sales executives
· Manage cross-functional collaboration
· Develop and maintains customer relationships at lower levels of the client organization
Post-sales activities:
· Systems updates (limited)
· Fire-fighting (limited)
· Outstandings (limited)
· Manage cross-functional collaboration (limited)
Other: Provide administrative support to sales executive
Qualifications, Skills & Experience:
· Must have a university degree
· Basic sales skills and sales process knowledge
· Account management
· Research skills
· Ability to coordinate among functions in an effective manner
· Systems proficiency
· Develop action plan for existing accounts to achieve budget targets
· Maintain strong relationships and communication with existing accounts
· Manage service delivery and issue resolution
· Helps external sales identify new clients
· Provides research support to external sales
· Provides administrative support to external sales
· Ensures proper handover to other functions
· Gathers market research and competitive intelligence
· Has strong product knowledge
· Develops and maintains customer relationships at lower levels of the client organization
· Updates systems in a timely and thorough fashion
· Manages cross-functional collaboration with customer service, operations together with external sales
How to Apply:
Please follow the instructions as stated below as failure to do so could lead to disqualification.
1. Send an Application letter and CV/Resume.
2. Merge these two documents into one document in either word or pdf format.
3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.
4. Include the job title and/or reference number in the subject line of the email address and send your application by email to [email protected]
5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly
Please follow the instructions as stated below as failure to do so could lead to disqualification.
1. Send an Application letter and CV/Resume.
2. Merge these two documents into one document in either word or pdf format.
3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.
4. Include the job title and/or reference number in the subject line of the email address and send your application by email to [email protected]
5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly
Deadline: 03 Aug, 2012