Department: Operations
FINCA is looking for a Banking Operations Manager to be based at Head Office, Kampala. The position is a member of the Operations department. S/he will support banking operations to ensure adherence to operational policies and procedures and control operational lapses.
Key Result Areas:
Supervision and control of centralized loans processing function
Enhance productivity of business teams and ensure adherence to operational and accounting policies
Enhance productivity of front office banking staff
Periodic review of front and back office operations to ensure due diligence on teller
Review operational oversight for system access by front and back office staff
Develop and manage standardized format for collating and analyzing branch customer interactions
Generate reports from collected data for management information
Ideal profile:
· A degree in Business Administration or Commerce, Professional qualifications is an added advantage.
· At least 6 Years work experience in a recognized micro finance institution or commercial bank, with at least 4 years experience in cross functional, front & back office operations supervisory roles
· Practical knowledge of core banking applications
· Practical knowledge of credit processes and procedures
· Strong interpersonal skills
All applications should be on line using the provided format/guide on the website provided by close of business day Friday 31st August 2012
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