Sales Effectiveness Manager – Mantrac Uganda Ltd (1 Position)
Job Purpose: Reporting to the Managing Director the sales effectiveness Manager will support the Business Unit in the application of sales coverage models and strategies which optimize sales coverage at all levels and maximize sales participation rates.
They will develop customer intelligence data collection tools and coordinate the implementation of the Customer Relationship Management (CRM) system within the Business Unit.
Duties & Responsibilities
• Support the Business Unit management team in the application of customer coverage models and strategies considering all parameters including, geography, machine population, customer segmentation, sales force capability etc
• Continuously improve sales operating model, sales lead management and application of sales strategy.
• Facilitate coverage strategy reviews and development in conjunction with the Business Unit management team, CoE, Strategic Planning team and Group Sales Effectiveness.
• Identify sources and procure customer databases pertinent to the Business Unit
• Provide input to the design customer intelligence programmes with the Market Intelligence team
• Coordinate the implementation of CRM within the Business Unit
• Audit CRM utilization within the Business.Unit
Qualifications/ Experience and competencies
1. Sales and Marketing qualifications
• With experience in the design of market segmentation and sales coverage
• Track record on the implementation of lead generation programmes
• Writing and reporting skills
2. Proficient in the application of market research
• Worked on the sourcing of customer data Experience in CRM tools and reporting of metrics
• Good communication and presentation skills
• Strong analytical and problem solving skills
• Be able to use Microsoft Word and PowerPoint.
• Advanced use of Microsoft Excel and Access
• Statistical tools such as SPSS and Minitab (desirable)
• Strong team player and ability to work cross-functionally in a matrix organization.
• Implementation of sales processes and methodologies
How to Apply
To apply send a copy of your updated Curriculum vitae and cover letter with three work related referees including photocopies of your academic papers to the contact given beloW: The closing date is 5pm on the 29 June 2012
Email: [email protected] Postal address: The Human Resource Manager Mantrac Uganda, Plot 17/41, 7th Street, Industrial Area, P. O. BOX 7126, Kampala, Uganda.