Job Title: Customer Engagement Specialist & Communications Officer (No Experience…
Corporate Communication Officer at Centenary Bank in Uganda
Centenary Bank, the leading Micro Finance and Commercial Bank in Uganda seeks to recruit suitably qualified, experienced and competent persons in the following fields;
Reports to: Corporate Affairs and Communications Manager.
Role: Implement and monitor the communications and Public Relations activities of the bank in line with the approved budget and work plan.
Key Result Areas
- Implement internal and external communications activities to stake holders in line with the approved budget and work plan.
- In liaison with and other departments, develop and edit content for newsletters, articles, internal announcements, e-mailers and key messages about the bank activities that is intended the increase brand equity.
- Implement Public Relations activities and publicity campaigns for all bank events on different platforms as per approved plan and budget.
- Liaise with senior management to implement press conference activities and events that provide information to the general public and the bank’s key stakeholders.
- Liaison with Heads of Division/departments to develop content for online information, and Update Information (Website, Share- Point )in line with the existing Service Level Agreement.
- Monitor press and other electronic publications on banks and financial institutions and generate daily/weekly reports and engage line department to win commitment to < countering competitor strategies and isolation of actionable issues.
- Monitor press and other electronic publications for issues that concern the bank and make daily/weekly and monthly reports for management attention.
Qualifications, Skills & Experience
Required Qualifications
- Honours’ degree in Mass Communications, Social Sciences, Arts, Commerce, Business Administration, or other relevant field from a recognized University.
- Minimum of 3 years experience in a communications role in a fast moving services industry or large financial institution
- Excellent written and oral communication skills.
- Experience in managing relationships with various stakeholders including media.
- Experience with innovative channels, social media and ways of communicating internally and externally.
- Branding/Marketing experience is an added advantage.
Key Skills/Competencies
- Strong Interpersonal skills.
- Ability to demonstrate maturity and generate appropriate responses to inquiries about the bank.
- Ability to manage multiple projects while keeping key priorities in mind.
- Should be creative, action – oriented and able to work under minimal supervision
- A team player, with a positive attitude.
- Excellent Organizational and Customer service skills.
- Computer applications knowledge
- Readiness to travel within Uganda
How to apply:
Interested persons who fully meet the above specifications are invited to apply;
- Downloading an application form for employment from http://www.centenarybank.co.ug/
- Fill it and enclose an application letter, Curriculum Vitae (CV), three competent referees and applicable academic documents.
- Submit the application not later 26th June, 2012 to:
The General Manager, Human Resources, Centenary Bank Plot 16, Namirembe Road, P.O. Box 1892. KAMPALA
NB: Only shortlisted candidates will be contacted.
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