Network Lead – Wipro

Our client Wipro is an IT Company and is seeking to recruit result driven and motivated individuals for the Vacancy above;
Duties and Responsibilities:
·       A member of our Technical team responsible for IT Service delivery at our large customer sites.
·       Responsible for executing Project / Implementation / De livery & Sustenance activities.
·       Be measured on Key Results areas like Customer satisfaction, call closure norms like Response time / Resolution time etc on VPN .
·       will be expected to provide Technical assistance to other team members by way of assisting them in solving challenging technical problems, sharing your technical knowledge and adhering to quality processes in ensuring team objectives are met.
·       Should have CCNP certification and is mandatory.
·       Good analytical and problem solving skills are required.
·       Ability to successfully handle multiple tasks while under pressure
·       Good Team working capabilities.
·       Proactive Monitoring critical parameters of the Network Devices Incident & Problem Management Tracking.
·       Co-ordination of all incidents / problems till resolution Identification of probable causes of failures in the WAN environment Analyze Impact of associated systems, which can affect the WAN.
·       Availability Defining methodologies / workaround to address the probable causes of failures in case of incident or emergency recommend on the possible solution / workaround to address the probable causes of failure.
·       Performing router, switch, and modem reconfiguration Coordinating with the vendors for the WAN uptime Managing incident on all devices which are not remotely manageable LAN Incident Management Provide End to End Support for all the remotely manageable Switches Provide End to End Support for all the remotely NON manageable Switches Ensuring the active ports are working properly.
·       In case of a failure provide a workaround by immediately activating other Port and subsequently get the hardware repaired / replaced.
·       Resolve any loose connections between the LAN Switches and the Routers / Desktops Restart Switches in case of any Hung State LAN Configuration Management Configure Ports for a Manageable Switch Configure VLAN for a Manageable Switch Network design and re-architecture VSAT AMC & Operations support, through their respective vendors Configuration Backup & Recovery Drills Backup configuration files periodically or otherwise as and when changes are affected.
·       Conducting drills based on defined redundancies and disaster recovery Capacity & Availability Management Usage and Bandwidth Analysis. Recommendations for upgrades, consolidation Analyze traffic and identify opportunities for setting QOS for the business services Analyze use of the Network services like DHCP and WINS and recommend consolidation, distribution of the services Accounting Services Creating new users (Administrative and Privileged) and managing them Administration Services Administrations for Network authentication servers.
·       Maintaining and administering network elements and devices on the NMS Configuration of new routers on the network Setup D NS and DHCP Servers Setup new domains in DNS , Secondary servers, replication for DNS Setup new WINS servers
How to Apply:
Please follow the instructions as stated below as failure to do so could lead to disqualification.
1. Send an Application letter and CV/Resume.
2. Merge these two documents into one document in either word or pdf format.
3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.
4. Include the job title and/or reference number in the subject line of the email address   and send your application by email to
5. Only successful candidates will be contacted. For all other inquiries please contact our offices directly

Contact Address:       Plot 6/8 Kyaggwe Road
Kisozi Complex, Nakasero
P.O.Box 26411,
Kampala – Uganda
Tel: +256 (0)414 237 904/24
Tel: +256 (0)312 266 904
Deadline: 08 Jun, 2012

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