Front Office/Customer Service Officer – Mengo Hospital

Mengo Hospital, a 300 beds, faith based, NGO, Health Care Com­plex,
invites applications from suitably qualified persons for the job opportunities
at the Hospital here below;
Post: FRONT OFFICE/CUSTOMER SERVICE OFFICER
Job purpose/summary
  1. To establish and maintain a customer
    friendly environment and quick-quality service system at the OPD that
    promotes customer attraction and client satisfaction
  2. To receive, guide and consistently
    attend to Hospital Clients in a responsive and receptive manner right from
    entry, stay and after service at the Private OPD
  3. To maintain a close and effective
    interface with Clients at the Private OPD before service, during service
    and after service.
Minimum qualifications & Experience
  • University Degree in Hospitality
    Management, Public Relations or Social sciences plus a qualification or
    hands on training in Customer Care.
  • At least 3 years’ relevant working
    experience and exposure at a busy private health facility or Customer
    service oriented facility.
  • Age: 25-35 years.
How to Apply:
Interested persons should submit their
applications attached with a CV: copies of academic training certificates.
Indicating current Salary three Referees 3 reliable telephone contacts addressed
to:
Human Resource Manager
Mengo Hospital,
P.O. Box 7161, KAMPALA,
Closing date: 23rd April 2012
For further details, visit our website www.mengohospital.org  

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