Service Delivery Manager – American Tower Corporation (ATC Marketing)

American Tower
Corporation (ATC Marketing) Uganda Limited is the market leader in shared
telecommunication and broadcast infrastructure and has the largest portfolio in
Uganda with nearly 1,000 towers and rooftops across the country, and over
45,000 communications sites worldwide. Our business is rapidly expanding and
through attracting and recruiting the best talent, we aim to offer our
customers a truly unique operating advantage. We currently have a number of
openings in our Legal, Operations and Sales departments. At ATC we believe in
our Core Principle of hiring good people and empowering them.
Job Title: Service Delivery Manager
Key Responsibilities:
  • Manage the general maintenance
    activities for the service level management function;
  • Lead the service delivery team to
    ensure effective and efficient operations;
  • Realize value and assure high
    availability for all installed ATC infrastructure.
Qualification and
experience specifications
The successful
candidate must have:
  • Degree in Mechanical/
    Electrical/ Telecommunications, Engineering from a recognized
  • Master’s degree in Business
    Administration will be an added advantage;
  • Four (4) years experience in
    service level management activities;
  • Three (3) years experience in
    contractor management in telecommunications or related industry.
This position reports
to the Senior Manager, Network Operations and Maintenance
to apply:
If you believe you
fit the required profile, and would like to make a significant contribution to
the telecommunications industry in Uganda, please send your applications in
confidence to the address below by close of business Friday 2nd March 2012. ATC
offer a diverse, challenging, exciting, and rewarding work environment. Please
send your curriculum vitae (by post or email) containing details of your
qualifications, experience, present position, current and expected remuneration
as well as copies of professional/academic certificates. Include day and
evening telephone numbers, e-mail address, names and addresses of three
references to:
The People and Change
Division PricewaterhouseCoopers Limited Communications House, 1 Colville Street
P.O Box 8053 Kampala, Uganda E-mail:
Only short listed
candidates will be contacted.

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