The Ugandan Jobline

• In charge of the management and support of IT
  Services in NITA-U and Ministries, Department and Agencies (MDAs)
• Regularly monitor the IT needs specific to
  the respective MDAs and conduct periodic IT needs assessment for the
  respective MDAs
• Offer technical support to NITA-U through
  maintenance of IT equipment and end-user support. And verify, create,
  change, and delete user accounts as per the approved request.
• Oversee the management of IT inventories of
  equipment, hardware and software that will be resident in NITA-U and the
  MDAs. And ensure that all IT assets are recorded and the inventory is periodically
  updated.
• Serve as a liaison and manage clients and stakeholders
  on behalf of NITA-U in the delivery of NITA-U services to MDAs
• Engagement of MDAs to connect to the National
  Data Transmission Backbone Infrastructure (NBI) and sign Memorandum of
  Understanding and Service Level Agreements
• Support the implementation of IT related
  projects being deployed in MDAs when requested
• Support the operations of ongoing IT projects
  in MDAs when required.
• Install new/rebuild existing servers and
  configure hardware, peripherals, services, settings, directories, storage,
  etc. in accordance with operational requirements.
• Apply Operating System (OS) patches and
  upgrades on a regular basis, and upgrade administrative tools and
  utilities. Configure/add new services as necessary.
• Carry out daily system monitoring, verifying
  the integrity and availability of all hardware, server resources, systems
  and key processes, reviewing system and application logs, and verifying completion
  of scheduled jobs such as backups.

• The applicants for the Information Technology
  (IT) Services Administrator job opportunity should hold a Bachelor’s
  Degree in Computer Science, Information Systems, Information Technology,
  or Telecommunications Engineering;
• Professional certifications such as CIH,
  MCSA, MCSE, CCNA, etc., will be an added advantage.
• A minimum of three years’ experience in the
  implementation and rollout of critical IT projects
• Possess excellent communication and report
  writing skills.
• Ability to work on own initiative as well as
  in a team;
• Demonstrated project management skills
• Customer relationship management skills
• Capacity to establish credibility, and trust
  and partnership.
• Excellent analytical and problem –solving
  skills.
• Possess excellent interpersonal skills;
• Be a person of integrity and honesty

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